Order Processing Time: 24–48 hours. Please note: As a made-to-order brand, we begin crafting your piece after the order is placed to ensure quality and reduce waste.
We aim to ship your orders within 7 to 9 Working days.
If the product is not collected on the first attempt, our delivery partner will make two additional attempts to deliver your package.
If an product is not collected after three delivery attempts, the order will be canceled and returned to the brand.
You will receive automated SMS and email updates regarding the status of your order
Please inform us within 24 hours if your parcel shows as 'delivered' but you have not received it. After this timeframe, we may be unable to address the issue with our courier partners.